About this study
We're talking to people who work in contact centres about the software that runs during live customer calls — what it does, what helps, what gets in the way, and how customers react to it.
This is a 60-minute 1:1 video call with a researcher. It's in English and will be recorded. There's nothing to prepare and no right answers — we just want to hear how things actually work on your calls.
You're a good fit if customer phone calls are part of your working day.
This is a 60-minute 1:1 video call with a researcher. It's in English and will be recorded. There's nothing to prepare and no right answers — we just want to hear how things actually work on your calls.
You're a good fit if customer phone calls are part of your working day.
Apply with the official source
This opportunity was listed by User Interviews ↗. Review the full screening requirements, location, and payment terms there.
Focus Group Money is an independent directory, not the study organizer. The organizer decides eligibility and availability. Applying does not guarantee selection or payment.